Risk event highlighted need for conduct risk awareness training across global Ops & MO teams.
Bailrigg delivered a conduct risk training programme across 30 global locations, covering 2,200 employees via train the trainer over a 20-week period. The training programme, delivered at low cost by management, placed emphasis on practical case studies designed to raise awareness of conduct risk and encourage red flag controls and appropriate escalation.
Booking Model Controls
Top 5 Global Markets Institution.
Client had a regulatory commitment to conduct regular self assessment on unauthorised trading controls.
Bailrigg coordinated identification and assessment of control gaps between existing booking process and the new booking control policy & developed a framework of Preventative and T0 Booking model control
Establish a standardized approach to booking transactions. Completed GAP assessments for all in scope booking trading workflows
Development of Strategic rules engines which enables hard and soft blocks systematically.
Digital Transformation Risk Management
Large Global Markets Bank.
Client initiated large scale programme to transform email-based client & product on-boarding processes across global banking & markets.
Working closely with product owners, Bailrigg developed a risk and control framework to manage the transformation risk including controls designed to identify & manage cross border/data privacy risks, tollgate governance and post implementation monitoring.
Policy and Control Standards / Self Assessment
Top Tier International Bank.
Client population of policies which were a mixture of policy, standards, guidance and procedures. Policies were typically lengthy, in some cases out of date and contained numerous caveats.
Bailrigg rationalized existing policies resulting in an agreed set of global operating control standards covering all key risks. We worked with Clients Internal Communications & Branding capability to produce online brochure to ensure control standards were both interactive and engaging to end user. All Employees now have a globally consistent and clear understanding of what strong controls look like. Global self assessment completed to identify gaps.